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Sales Agent

Company Medihelp
Reference # Cicelia Strauss
Published 27/11/2019
Contract Type Permanent
Salary Market Related
Location Arcadia, Gauteng, South Africa
Introduction
PLEASE NOTE:
Suitable candidates who do not meet the fit and proper requirements, will receive support from Medihelp to meet these requirements, provided that they achieve specific interim milestones.

These milestones are:

Successful completion of the Regulatory Examination (RE5), Class of Business training and Product-specific training after six months of service in the position; and

Successful completion of a two-year supervision programme.

Should candidates fail to achieve the necessary milestones, their service will be terminated in terms of Medihelp’s Labour Relations Policy.
Job Functions Administration,Sales
Industries Insurance
Specification

Responsible to convert lead into deals/sales.

Provide accurate Medihelp product information to all potential clients.

Offer solutions/give advice based on potential client’s needs.

Ensure accurate completion of applications the first time.

Answer inbound calls and make required outbound calls.

Take ownership of all telephonic queries.

Capture and maintain accurate details and statistics of all queries.

Adhere to compliance principles
Requirements

Grade 12.

FAIS compliant certificate with a minimum value of 120 credits.

Two years’ applicable experience in a call centre or sales environment.

*Fit and proper requirements in terms of the FAIS legislation.

Knowledge of the following:

Medical Schemes Act;

FAIS legislation;

Scheme’s Rules and benefit options; and

Sales and marketing principles.

Computer literate in MS Office.

Must possess the following skills:

Good verbal and written communication skills in Afrikaans and English;

Able to function well under pressure;

Able to handle conflict;

Good interpersonal relations; and

Customer focus.
Job Closing Date 04/12/2019
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